What is Morrisons Click and Collect?
Morrisons Click and Collect is a service that allows you to shop online at Morrisons and then collect your order from a designated collection point at one of their stores. This is a convenient way to shop, as it saves you time and effort, as you don’t have to worry about finding a parking space or carrying heavy bags.
What are the benefits of using Morrisons Click and Collect?
There are many benefits to using Morrisons Click and Collect, including:
Convenience: Morrisons Click and Collect is a very convenient way to shop, as it saves you time and effort.
Flexibility: You can choose a collection point and time that suits you, so you can collect your order at a time that is convenient for you.
Availability: Morrisons Click and Collect is available 7 days a week, so you can collect your order at a time that suits you.
Choice: You can choose from a wide range of products, so you are sure to find what you are looking for.
Value: Morrisons Click and Collect is often cheaper than home delivery, so it is a great way to save money.
What are the opening hours for Morrisons Click and Collect?
The opening hours for Morrisons Click and Collect vary depending on the location. You can find the opening hours for your nearest Morrisons Click and Collect location on the Morrisons website.
What if I need to cancel my Morrisons Click and Collect order?
If you need to cancel your Morrisons Click and Collect order, you can do so by contacting Morrisons customer service.
What are some of the things I need to know before using Morrisons Click and Collect?
Before using Morrisons Click and Collect, it is important to know that:
You will need to provide your email address and mobile phone number when you place your order.
You will need to bring your order confirmation email with you when you collect your order.
You will need to bring a valid form of identification with you when you collect your order.
What are some of the recent updates to Morrisons Click and Collect?
Morrisons has recently made a number of updates to its Click and Collect service, including:
The introduction of a new express Click and Collect service, which allows you to collect your order in as little as 60 minutes.
The expansion of its Click and Collect service to more stores across the UK.
The introduction of a new Click and Collect app, which makes it easier to place and manage your orders.
FAQs
How does Morrisons’ Click & Collect work?
Book a Slot: Log in to your account, select ‘Click & Collect’ as your preferred option, and choose a convenient location and time slot.
Shop Online: Complete your shopping online as usual.
Ready to Collect Notification: On your collection day, you’ll receive an email or text message confirming your order is ready.
Collect Your Order: Go to the Click & Collect point at your chosen time, follow the instructions in your confirmation message to notify the store of your arrival, and a colleague will bring your shopping to you.
For more details, visit Morrisons’ Help Hub.
How much does it cost to use Click & Collect?
Collection slot prices may vary and are displayed at the time of booking.
What do I need to bring when collecting my order?
Confirmation Message: Have your ‘Ready to Collect’ email or text message handy, as it contains a link to notify the store of your arrival.
Identification: If your order includes age-restricted products, be prepared to show ID in compliance with the Challenge 25 policy.
Bags: Bring your own bags to transfer your shopping, as orders are delivered without carrier bags (except for certain products for safety and quality reasons).
What if I lose my order confirmation email or text message?
If you can’t find your ‘Order ready for collection’ message, check your spam/junk folder. If it’s still missing, arrive at the store within your slot and visit the customer service desk for assistance.
Where is the Click & Collect collection point located?
The collection point is typically in the store’s car park, marked by Click & Collect signage. Some stores have designated parking bays, while others may use a van near the store entrance or lockers.
What if the Click & Collect parking bays are full?
If all designated bays are occupied, park in a nearby spot and use the ‘I am here’ link in your confirmation message to notify the store of your arrival. Move to a collection bay once it becomes available.
Can someone else collect my order on my behalf?
Yes, someone else can collect your order if they have the confirmation email or text message, as it contains the necessary link for collection.
What if I can’t collect my order on the chosen day?
If you realize you can’t collect your order after the cut-off time, contact Morrisons’ Customer Service team at 0345 611 6111 (Option 1) for assistance.
Does Morrisons offer same-day Click & Collect?
Yes, same-day collections are available at all Click & Collect locations. Book a slot by 12 pm for collection after 4 pm the same day. Note that same-day collections may not be available at all stores on Sundays.
What is the Express Click & Collect service?
Morrisons has introduced an Express 1-hour Click & Collect service at selected stores. You can collect your shopping in as little as 60 minutes for £1.99. These slots are available from 10 am to 5 pm Monday to Saturday and 10 am to 4 pm on Sundays.
For more information, visit Morrisons’ Click & Collect page.
Is there a minimum spend for Click & Collect orders?
Yes, there is a minimum spend of £25 to be eligible for a Click & Collect slot.
Can I amend my order after placing it?
Yes, you can make changes to your order up until the cut-off time, which is usually midnight before your collection date. For same-day Click & Collect, the cut-off time is 12 pm on the day of collection. Remember to check out again to save your changes.
To conclude
Morrisons Click and Collect is a convenient and affordable way to shop for groceries online. By following the simple steps outlined in this article, customers can enjoy the benefits of this service and save time and money.
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